Positioning your Reclaim Energy heat pump controller

If you already have one or are looking at getting a Reclaim Energy Hot Water Heat Pump did you know that you don’t need to have the controller mounted right next to the heat pump? Whilst the controller comes with pre wired communication and temperature sensor cables these can be extended or replaced so you can have the flexibility to locate it in a spot that you desire. 

To help you and your installer to understand what is involved in mounting the controller in another location we have put together an overview of how to undertake the set up of the heat pump controller away from the heat pump.

Overview of Reclaim Energy Heat Pump Controller

Firstly the Reclaim Energy Co2 hot water heat pump comes with its own external smart controller that gives you full control over when you want the heat pump to run. 

The Reclaim energy CO2 heat pump interactive controls and monitoring allows you the customer to take control over your energy generation and management for all your hot water needs.

Overview of internal connections inside Reclaim Energy Heat Pump Controller

Once the cover is removed from the Reclaim Energy hot water heat pump controller you can see all the connections and circuitry inside. When we are looking to change the cables inside the controller we are interested in the where the cables connect.

Looking at the picture below you will see the labeled connections as follows:

  • Patch Cable Socket: This is where the communication cable between the heat pump and controller connects;
  • 230 V power connection: This is where the power flex cable connects. On the other end of the cable is a 3 pin plug that plugs into a standard power point;
  • Temperature sensor connection: This is where the temperature sensor cable that is inserted into the hot water tank connects. The sensor cable connects to the points above the TEMP marking are are numbered as 1 & 2 on the board;
  • Future control connection: These ports are for future connection to external control systems like solar inverters. In the future the cable for this will connect to the points above the REM marking and are numbered as 3 & 4 on the board.
Reclaim Controller connections overview
Reclaim Controller connections overview

How far can I mount it away?

The distance the controller can be mounted from the heat pump is dictated by the length of the cables that connect between the controller and the heat pump. The maximum distance of the cable between the heat pump and the controller is 15 meters. 

If you have a power point at the location where the controller is to be mounted then you only need to extend or replace the patch (communication) cable and the sensor cable.

The Patch Cable

Replacing the patch cable

The patch cable is the communication cable that runs between the heat pump and controller. The process of replacing the patch cable is fairly easy but we recommend it should only be undertaken by someone who is suitably qualified to undertake such works. Before any works are to commence the power should be isolated (turned off) to the controller and a suitable test undertaken to check that there is no chance of getting an electric shock.


Reclaim Energy Heat Pump Controller Patch Cable
Reclaim Energy Heat Pump Controller Patch Cable

The Steps to extending the patch cable

The original patch cable that comes with the heat pump controller is best removed and replaced with a new pre manufactured patch cable. The new cable must be an RJ45 Patch cable and as mentioned above is recommended to be a maximum of 15 meters in length. You will find that this type of pre manufactured cable is available at most computer stores around the country.


Remove the cover on the Reclaim Energy heat pump controller
Disconnecting the patch cable inside the Reclaim Energy heat pump controller
Removed patch cable from inside the Reclaim Energy heat pump controller

Removing the cover

Undo the four black plastic screws in each corner of the cover and then lift of the cover.

Unclip the RJ45 Plug

Push down on the plastic tab that locks the RJ45 plug into the connection port whilst gently pulling the cable out of the port.

Pull the cable out though the hole

Gently pull the patch cable out of the hole in the bottom of the controller until it is completely free.

Installing the new patch cable

To install the new patch cable you undertake the above steps in the reverse order making sure you have the RJ45 plug up the right way before gently pushing it back into the connection port on the controller board (it will click when it is inserted correctly into place). Once the patch cable is reinstalled you can install the grey split grommet on the cable and then push it back into the cable hole that the patch cable runs though.

At the heat pump end you can now plug the RJ45 cable into the port mounted above the power supply connection on the right hand side.

The Sensor Cable

Temperature sensor cable

The sensor cable connects between the controller and the hot water storage tank. On the end of the black rubber coated cable is a chrome tip about 50mm long, this is the part of the cable that is inserted into the sensor well opening on your hot water tank.

The purpose of the temperature sensor is to measure the temperature inside the hot water storage tank and relay this information back to the controller. This in turn controls the running of the heat pump to heat the water as required inside your tank.

Reclaim Energy Heat Pump controller sensor cable
Reclaim Energy Heat Pump controller sensor cable

Extending the sensor cable

To extend the sensor cable you can use standard twin core thermostat cable or similar. 

First remove the sensor cable from the controller by loosing the screws on the cable connection point (labeled TEMP 1  & 2). Then loosen the cable grommet the cable runs though and gently pull the cable out. 

Next insert the sensor end of the cable into the hot water tank and run the existing cable to the point where you will join it to the extension cable. The connection of these cables is best undertaken In a suitable watertight junction box.

At the new location of the controller take the end of your temperature sensor extension cable and feed it though the existing cable grommet. Insert the cable ends in ports 1 & 2 and tighten screws. Then tighten cable grommet back up.

Make sure that your existing sensor and extension cable still correspond to the proper connections in the controller eg white wire is connected to port 1 and the black wire to port 2.

We would suggest that the connection between the cable you use to extend the sensor cable and the sensor cable itself is in a place that is accessible in the future.

Reclaim Energy Sensor cable port
Reclaim Energy Sensor cable port

Future Proofing

Whilst you are extending the patch and sensor cables we would suggest installing an extra twin core cable from the controller location to a spot that is accessible in the future.

This will allow for connection in the future to points that will allow external control signals from solar inverters and the like.

The cable you run for this future connection is not to be connected to the point REM 3 & 4 at this stage.

Reclaim Energy Contractor cable port

Final steps

Once you have completed the installation of the new or extended cables and all your connections are checked and tightened you can replace the cover on the controller by sitting it back in place and retightening the four screws in each corner. 

You can now turn the power on to your heat pump and controller and undertake the purging and commissioning steps as outlined in the instruction manual.

We hope that this above overview has either helped you to understand the flexibility of the Reclaim Energy heat pump controller and also given you a guide on what is involved. We suggest that you have the works undertaken by a suitably qualified person. As this is a guide only we cannot take responsibility for any damage caused to your or your equipment in the process of undertaking these works and ask you to please refer back to the manufactures instructions prior to undertaking works,

If you have any further any questions or comments please feel free to contact us.

If you are ready to make the change to heat pump hot water fill in your details below

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Jonathen Hindry owner of Adelaide Heat Pumps
Jonathen Hindry

About the Author

With a background in plumbing and gas fitting and keen interest in renewable technologies Jonathen draws on his over 20 years experience in the construction industry to help promote and deliver truly efficient space conditioning, hot water and pool heating solutions that remove/reduce our reliance on the consumption of fossil fuels and also make better use of renewably generated electricity. With a focus on utilising Natures RENEWABLE thermal energy and the reuse of thermal energy currently wasted, Jonathen promotes the adoption of the latest in heat pump technologies to deliver a complete solution to his clients.

Jonathen is the Owner of Adelaide Heat Pumps and Adelaide Geoexchange


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